29 posts tagged with "repair orders"

The following changes have been pushed to production on October 13, 2025

• Added 'Total Gross Profit', 'Labor Gross Profit', and 'Parts Gross Profit' to the 'Open ROs' pop-up. Dollars and percentages are available.
• Added 'Total Gross Profit', 'Labor Gross Profit', and 'Parts Gross Profit' to the 'Work in Process' pop-up. Dollars and percentages are available.
• Added ability to swap the Gross Profit dollar values to percentage values within the 'Service Advisor Performance' pop-up.
• Fixed issue where the date selector was not displayed correctly on the Administrative RO Notes page.
• Added filter to filter against technicians on the 'Used Car Inspections' pop-up.

The following changes have been pushed to production on September 21, 2025

• Fixed an issue where the discounts on a repair order digital copy are not totaled up.
• Updated the Discounts pop-up to group discounts by repair order for a better user experience.
• Moved the Notes column next to the RO column on the User Car Inspections pop-up.

The following changes have been pushed to production on July 28, 2025

• Fixed an issue where repair order digital copies were not being generated when a RO number was clicked on.
• Fixed issues where XLSX reports were not being generated for the Service Advisor Performance and Technicain Performance pop-ups.

The following changes have been pushed to production on July 01, 2025

• 'High Return %' can be filtered against on for Wholesale accounts
• 'Stale Wholesale Accounts' data can now be viewed in the Wholesale pop-up
• A new administrative threshold named 'Warranty Tech Punch %' has been added
• 'Open Lines' values are now red when an RO is closed within the Open ROs pop-up.
• Improve report exporting of PDF/XLS for Op Code and Labor Types pages.
• Add 'RO Search' filtering to pop-ups.
• Add reporting capabilities for Toyota TLE report.

The following changes have been pushed to production on April 14, 2025

• Fixed an issue when a user searches for ROs by VIN number on the 'Quick Search' page.

The following changes have been pushed to production on March 23, 2025

• AIS Account Mapping within the TimeAi Administration for TimeAi employees.
• AiVault configuration has been integrated for future product enablement
• Customer name and Id shown by hovering over RO number
• Add Customer name to RO Note pop-up
• Dealertrack Employee name issues

The following changes have been pushed to production on November 15, 2024

• Wholesale Analysis pop-up did not equal AIS Wholsale numbers.
• Add properties to Open ROs to show how many lines are open/close on an RO for DealerTrack.
• Fix query to handle open lines for WIP dollar amounts (DealerTrack).
• Fix query to use the TransDate property for the Closed UCI data. (DealerTrack).
• Change Service Advisor Performance to use new RO API.
• Change Technician Performance to use new RO API.
• Provide additional fixes where Labor Type discrepancies were seen between the Labor Types page and Labor Type pop-up in some circumstances.
• Create stored procedure to fetch child dealerships in a shared dealership model.
• Add field to RO line to show if individual lines are open or closed.
• Provide additional filtering updates on the Labor Type and Op Code pages.
• Fix issue where inaccurate gross profit is reported on the End-of-Month report.
• Add new RO API to be used across multiple dashboard sections for increased accuracy and DealerTrack compatibility.
• Add Add Employee Dropdown to 1 Line ROs for Summary View.
• Add 'Missing Tech' when no technician is assigned to a labor row using the new RO API on the Open RO and WIP pop-ups.
• Ensure the >## DAYS column on Open ROs is correct when compared to Oldest column.
• Add Service Contracts to C,W,I references (DealerTrack).
• Group By RO # and concatenate Technicians if more than 1 at end of row.
• Fix issue where Voided ROs are not shown on the HeatSheet calculated values for Exceptions.
• Grey out the date selection on Labor Type and Op Code pages when Open ROs is selected to view.
• Fix the calculation totals after filtering on the Used Car Inspections pop-up.
• Fix issue where an RO Digital Copy is not generated from the Voided ROs on Exceptions pop-up.
• Fix issue where the RO # was not included in reports after switching the Digital Copy link to the RO text.
• Add 'Missing Tech' to the filter on pop-ups where there is no designated technician to a RO line.
• Fix logic of displaying a technician's name when there is no last name for the technician.
• Add filter checkbox for 'Missing Technicians' on the Service Advisor Performance pop-up.
• Fix a small issue on the date selector on the Labor Type page where previous month selects the previous and current month of dates.
• Fix issue where employee filter population is not being reloaded with new API data results.
• Hide the technician id on a couple pages on the dashboard.
• Fix issue in the greying out of employees on the Labor Type and Op Code pages when an employee is a service advisor and technician.
• When an Open RO has a status of 'CLOSED', format the status with BOLD RED.

The following changes have been pushed to production on October 27, 2024

• Improved employee filtering on the Labor Type and Op Code pages
• Removed dedicated column to generate the Repair Order Digital Copy to just being a link from the repair order number

The following changes have been pushed to production on May 19, 2024

• Fixed an issue where the Parts Sales $ column word-wrapped when the value was over $100,000.00 on the Technician Performance popup.
• Updated the primary date-picker to for a better user experience when selecting a new date range after one was already selected.
• Fixed "Back" navigation when moving back to the Op Codes page from the Op Code tracking page, in that context.
• Fixed an issue on AI Statement when some user profiles received a 404 error when they couldn't see the Service view.
• Added 'Total Parts Cost' to a Line on the repair order digital copy.

The following changes have been pushed to production on March 01, 2024

• Update the Repair Order Digital Copy to include more info (discounts, fees, tech notes, add on lines, etc.)
• Add "Add On Line" indicator to lines on the Repair Order Digital Copy.
• Update the nightly imports to import based on time zone.