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2 posts tagged with "technician performance"

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Changes for 2-13-23

· One min read

The following changes have been pushed to production on February 13, 2023

  • Fixed issue that incorrectly reported the wrong amount of unmapped technicians on the service dashboard
  • Refactor Op Code Analysis code

Known Issues

  • Depending on the amount of Op Codes used per Repair Order and/or the timeframe selected, there could be a significant amount of processing done by the browser and could slow the data display time. Further actions are in planning to continue optimization.
  • Labor Discount $ in Op Code Analysis may show as $0 and multiple RO line numbers if multiple labor discounts were created.

Changes for 2-12-23

· One min read

The following changes have been pushed to production on February 12, 2023

  • Changed Exception Type selector to a multi-selector within the Exceptions pop-up
  • Removed title artifact from notifications icon
  • Removed Op Code Analysis module from Service and Parts Dashboard
  • Upgraded Technician Performance module with additional functionality
    • Custom shops can be added for each dealership
    • Data shown has been altered based on user feedback

Known Issues

  • Depending on the amount of Op Codes used per Repair Order and/or the timeframe selected, there could be a significant amount of processing done by the browser and could slow the data display time. Further actions are in planning to continue optimization.